Last updated: October 24, 2023
This Privacy Policy details how we collect, use, and disclose site Your information when You use our Website and related services. Moreover, You can read about your privacy rights.
Your personal data may be used to enable us to maintain and improve our Website and services.
By using our Website and service, You agree to this Privacy Policy and hence, how we collect and use Your information as described in this Privacy Policy.
Definitions
Words that have the initial letter is capitalized, have the following meanings regardless of whether they are in plural or single tense.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Explore Ipoh.
- Cookies are small files that are placed on Your computer, mobile device, or any other device by a website. They contain details of Your browsing history
- Country refers to: Malaysia
- Device means any device that can access the Website such as a computer, phone, or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to any services we offer on the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate, maintain, analyse the Website and Service.
- Usage Data refers to data collected automatically, either using the Website or from the Website infrastructure itself (e.g., page visit duration).
- Website refers to Explore Ipoh, https://exploreipoh.com/
- You means the individual accessing or using the Website or Service. It also includes the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.
Types of Data We Collect
Personal Data
While using Our Website or Service, We may ask You to provide Us with personal information that can be used to contact or identify You. This may include, but is not limited to Your:
- Email address
- First name and last name
- Usage Data
Usage Data
Usage Data is collected automatically when using the Website.
Usage Data may include information like as Your Device’s IP address (Internet Protocol address), browser type and version, the pages of our Website that You visit. As well as the time and date of Your visit, page visit duration, unique device identifiers, and other diagnostic data.
When You access the Service with a mobile device, We may collect certain information automatically. These typically include the type of mobile device You use, Your mobile device unique ID. But also the IP address of Your mobile device, the operating system Your device uses. And the type of mobile Internet browser You use. Plus, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Website. Or when You access the Website with a mobile device.
Tracking Technologies and Cookies
Besides cookies, tracking technologies we use to track Website activity can be beacons, tags, and scripts. These collect and track information and We may use them to improve and analyze Our Website.
The technologies We use may include any of the following:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can set Your browser to refuse all Cookies. As well as to indicate when a Cookie is being sent. But if You do not accept Cookies, You may not be able to access or use some parts of our Website.
- Web Beacons. Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Us to count our page visitors. And get other data like when a user opens an email. Along with other related website statistics (e.g. verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies stay on Your personal computer or mobile device even when You go offline. On the other hand, Session Cookies are deleted as soon as You close Your web browser.
We may use both Session and Persistent Cookies for the following reasons:
- Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide services and features on the Website. They help to authenticate users.
- Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if You accept the use of cookies on the Website.
- Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies track and record choices You make when You use the Website. The purpose of these Cookies is to provide convenience. For example, You do not have to re-enter your preferences every time You use the Website.
Use of Your Personal Data
The Company may use Personal Data in the following ways:
- To provide and maintain our Website and Service – this includes monitoring the usage of our Website.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication (e.g., mobile application’s push notifications) with updates related to the Website or Service when and as necessary
- To provide You with promotional information about our Service similar to those that you have already purchased or enquired about. You can opt not to receive such information.
- To manage requests from You
- For business transfers: If there is need, We may use Your information for a merger, reorganization, dissolution, divestiture, restructuring, or sale or transfer of some or all of Our assets. Especially if Personal Data held by Us about our Website users is among the assets transferred.
- For Data Analysis: We may use Your information to identify usage trends. Or to determine the effectiveness of our promotional campaigns. And to evaluate and improve our Website and Service for better user experience.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary. The purposes are listed in this Privacy Policy.
We may retain and use Your Personal Data to the extent necessary to comply with our legal obligations too. Or to resolve disputes, and enforce our legal agreements and policies, etc.
The Company will also retain Usage Data for internal analysis and related purposes.
Transfer of Your Personal Data
Your information, including Personal Data may be transferred on computers located outside of Your state, province, or country. So, data protection laws may differ than those from Your governmental jurisdiction.
Your consent to this Privacy Policy as well as Your submission of such information implies and represents Your agreement to that transfer.
The Company will take all reasonable steps necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.
Delete Your Personal Data
You have the right to change or delete the Personal Data that We have collected about You. You can also request that We assist in changing or deleting Your Personal Data that You have provided to Us.
Note that We may have to keep certain information if We have a legal obligation (or similar) to fulfil.
Disclosure of Your Personal Data
We will only share Your Personal Data in good faith and if We believe that such action is necessary.
The Company may disclose Your Personal Data without notice to You in the following situations to:
- Comply with the law, court, government authorities and agencies, or a legal obligation
- Protect and defend the rights or property of the Company
- Protect the personal safety of Users of the Website or the public
- Protect against legal liability
- Prevent or investigate possible wrongdoing in connection with the Website and Service
Additionally, We may also share Your personal information in the following situations:
- With Service Providers: To monitor and analyze the use of our Website, and to contact You if necessary
- With Affiliates: Affiliates include Our parent company and any other subsidiaries. Plus joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: To offer You certain products, services or promotions.
- With other users: when You share personal information in public spaces (e.g., the comments section on the Website), or otherwise interact with other users, Your information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
If the Company or Website is merged, acquired, or sold:
Your Personal Data may be transferred to the relevant parties. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Security of Your Personal Data
While the security of Your Personal Data is important to Us, no method of transmission over the Internet, or method of electronic storage is 100% secure.
So even though We use commercially acceptable ways to protect Your Personal Data, We do not and cannot guarantee absolute security of Your Personal Data.
Links to Other Websites
Our Website may contain links to other websites that We do not own or have any control over. We assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
If You click on a third party link, You will be directed to that third party’s site. It is advisable that You to review the Privacy Policy of every site You visit.
Changes to this Privacy Policy
We may update Our Privacy Policy occasionally without notice to You. The new Privacy Policy will be published on this page, overwriting the older version. And any changes are effective once the new Privacy Policy is published.
The “Last updated” date at the top of this Privacy Policy will be updated accordingly.
It is at Your discretion to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, You can reach out to us on our email by visiting the contact page on our website.